Fleet & Delivery Tracking System

A dispatch and delivery operations system with live driver tracking, route assignment, proof of delivery, and customer ETA notifications. For delivery businesses that need their exact dispatch workflow, not a generic per-driver SaaS.

Typically bought by: Local delivery companies, couriers, food/grocery distributors, field service fleets

Standard features — always included

• ✓Order/job intake with pickup and drop-off details
• ✓Dispatch board to assign jobs to drivers
• ✓Driver mobile web app with job list and status updates
• ✓Live GPS location tracking of drivers on a map
• ✓Route planning with stop sequencing
• ✓Customer tracking page with live ETA link
• ✓Proof of delivery: photo, signature, and notes
• ✓Automated SMS/email status notifications to customers
• ✓Failed-delivery handling and re-attempt workflow
• ✓Vehicle records with maintenance reminders
• ✓Delivery history with searchable archive
• ✓Performance reports: on-time rate, deliveries per driver
• ✓Roles: dispatcher, driver, admin

Popular custom additions

Quoted per feature in the configurator — typically $50–$300 each.

• +Automatic route optimization across multiple stops
• +Barcode scanning at pickup and drop-off
• +COD (cash on delivery) reconciliation
• +Customer self-service booking portal
• +Geofenced arrival detection and auto status updates
• +Integration with an e-commerce store or order system
• +Driver earnings and settlement reports

Tech stack

Frontend

Next.js + Tailwind CSS (dispatcher web + driver mobile web app)

Backend

Node.js with WebSocket/real-time layer

Database

PostgreSQL (Neon) + Redis for live locations

Integrations

Maps & routing API (Google Maps/Mapbox), SMS (Twilio/other), Transactional email (Resend/SendGrid), Payment gateway (Stripe/PayPal/other) for COD/portal payments