Loyalty & Rewards Program App

Commerce & MarketplacesMedium system

A points-and-perks system that turns one-time buyers into regulars: customers earn points on purchases and actions, climb tiers, and redeem rewards — with staff tools to award and redeem in seconds.

Typically bought by: Cafés, restaurants, salons, retail shops, gyms, and small chains that want repeat business

Standard features — always included

✓Customer enrollment via phone/email or QR sign-up
✓Points earning rules (per purchase amount, per visit, per action)
✓Digital punch-card or points balance wallet on mobile web
✓Reward catalog with redemption codes/QRs
✓Staff mode: scan/lookup customer, award points, redeem rewards
✓Tiers (bronze/silver/gold) with escalating perks
✓Birthday and anniversary automatic rewards
✓Campaign broadcasts: double-points days, targeted offers (email/SMS)
✓Anti-fraud rules (rate limits, staff PINs, audit log)
✓Customer segments and visit-frequency analytics
✓Multi-location support with per-store reporting
✓Admin panel for rules, rewards, and members

Popular custom additions

Quoted per feature in the configurator — typically $50–$300 each.

+POS integration for automatic point earning at checkout
+Referral rewards (both parties earn)
+Wallet passes (Apple/Google Wallet) with live balance
+Gamification: streaks, challenges, badges
+Paid VIP membership tier with recurring billing
+Coalition program shared across partner businesses

Tech stack

Frontend: Next.js + Tailwind CSS (PWA)
Backend: Next.js API routes / Node.js
Database: PostgreSQL (Neon)
Integrations: SMS/email campaigns (Twilio + Resend/other), Optional POS connector (Square/other), Payment gateway if paid tiers (Stripe/PayPal/other), Push notifications (web push/FCM)