Task & Workflow Automation Tool

Digitizes a specific internal process — requests, approvals, handoffs — into a trackable workflow with automatic routing and notifications. Replaces the email-and-spreadsheet chase for one painful process at a time.

Typically bought by: Operations managers digitizing approval-heavy processes: purchase requests, content approvals, client onboarding, IT requests

Standard features — always included

• ✓Custom request forms with validations
• ✓Multi-step workflow with statuses and assignees
• ✓Approval steps with approve/reject and comments
• ✓Automatic routing based on form answers (amount, department)
• ✓Email/notification alerts on each step
• ✓SLA timers and overdue escalation
• ✓Dashboard of open items by stage and owner
• ✓Full history/audit trail per request
• ✓File attachments
• ✓Reporting on volume and turnaround time

Popular custom additions

Quoted per feature in the configurator — typically $50–$300 each.

• +Slack/Teams approval buttons
• +Auto-generation of documents (PDF letters, POs) on completion
• +Integration with existing systems to create records on approval
• +Recurring/scheduled task generation
• +Delegation and out-of-office rules
• +Webhooks to trigger external automations

Tech stack

Frontend

Next.js + Tailwind CSS

Backend

Next.js API routes / Node.js with background jobs

Database

PostgreSQL (Neon)

Integrations

Email service, Slack/Microsoft Teams, Webhooks to other systems