Configure your Customer Feedback & Survey System
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every Customer Feedback & Survey System build and are covered by the base price.
- ✓Survey builder with common question types (rating, NPS, multiple choice, text)
- ✓Distribution via shareable link, QR code, and email
- ✓Kiosk/tablet mode for on-site feedback
- ✓Branding and multi-language surveys
- ✓Response dashboard with scores and trends over time
- ✓NPS/CSAT calculation with segment breakdowns
- ✓Low-score alerts to managers for follow-up
- ✓Response browsing with filters and tags
- ✓Anonymous vs identified response modes
- ✓CSV export of responses
- ✓Per-branch/location attribution
2. Custom features
Describe anything beyond the standard scope. Ideas: Automatic survey trigger after a POS sale or ticket close · Sentiment analysis on open-text answers · Google review funneling for happy customers
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your business details
Your system is branded and personalized with these. Only the business name is required — everything else stays editable in your system's admin settings after delivery.
Team / key people (optional)
Roles and names change over time — your system ships with an admin page to update them any time.
System languages
Your system ships in English. Add up to 3 more at no extra charge — the whole UI is translated during the build.
✓ English — always included
0/3 additional languages selected
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.