Configure your Queue Management System
Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.
1. Standard features (included)
These ship with every Queue Management System build and are covered by the base price.
- ✓Ticket issuing via QR code, kiosk mode, and web check-in
- ✓Department/service-based queues with separate counters
- ✓Real-time queue position and estimated wait display
- ✓Staff console to call next, recall, transfer, and close tickets
- ✓Waiting-room display screen with now-serving numbers
- ✓SMS or on-screen notification when a customer's turn nears
- ✓Priority tickets (elderly, appointments, VIP)
- ✓No-show handling and requeue rules
- ✓Daily queue reports: volumes, wait times, service times per counter
- ✓Multi-location support with per-branch queues
- ✓Admin configuration of services, counters, and operating hours
- ✓Kiosk-friendly touch UI
2. Custom features
Describe anything beyond the standard scope. Ideas: Appointment booking blended with walk-in queues · Customer feedback prompt after service · Staff performance dashboards
Final complexity is confirmed in your Build Agreement — never after payment.
3. Your business details
Your system is branded and personalized with these. Only the business name is required — everything else stays editable in your system's admin settings after delivery.
Team / key people (optional)
Roles and names change over time — your system ships with an admin page to update them any time.
System languages
Your system ships in English. Add up to 3 more at no extra charge — the whole UI is translated during the build.
✓ English — always included
0/3 additional languages selected
4. Design ideas (optional)
Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.