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Configure your Review Collection & Reputation Management Tool

Everything you pick here becomes your Build Agreement — the exact scope both of us sign off on before payment.

1. Standard features (included)

These ship with every Review Collection & Reputation Management Tool build and are covered by the base price.

  • Customer list import and manual/automatic review request triggers
  • Email and SMS review request campaigns with follow-up reminders
  • Smart routing: happy customers to Google/Facebook, unhappy to private feedback form
  • Review request landing page with star-rating gate
  • Private negative-feedback inbox with alerting
  • Review monitoring feed aggregating new reviews
  • Response templates for common review scenarios
  • Rating trends dashboard over time
  • Embeddable review widget showing best reviews on the website
  • Per-location tracking for multi-site businesses
  • Unsubscribe and contact-frequency compliance
  • CSV export of requests and outcomes

2. Custom features

Describe anything beyond the standard scope. Ideas: AI-drafted review responses · Integration with the buyer's POS/CRM to auto-trigger requests after a sale · Sentiment analysis across reviews

Final complexity is confirmed in your Build Agreement — never after payment.

3. Your business details

Your system is branded and personalized with these. Only the business name is required — everything else stays editable in your system's admin settings after delivery.

Team / key people (optional)

Roles and names change over time — your system ships with an admin page to update them any time.

System languages

Your system ships in English. Add up to 3 more at no extra charge — the whole UI is translated during the build.

✓ English — always included

0/3 additional languages selected

4. Design ideas (optional)

Upload screenshots, sketches, or apps you like the look of. Add notes about colors, branding, or layout.